Cookie Policy

We use cookies and similar technologies to give you the best possible experience on our website. Many are necessary for the operation of the website and its functions, others are for statistical or marketing purposes.

1. What are cookies?

Cookies are small text files that are stored on your end device. This happens whenever you visit a website or use an app. Cookies have an expiry date. Once this has expired, the cookie will be deleted.

2. What are cookies for?

Cookies are used for the temporary storage of information. Many are necessary to operate the website and its functions, others are intended for statistical or marketing purposes.

3. Are cookies harmful?

There is no general answer to this question. It all depends on what data a cookie stores and how that data is used. Basically, cookies are meant to be useful. But you should decide individually which cookies are useful or necessary for you and adjust the cookie settings on your end device accordingly.

4. Types of cookies

  • First-party cookies

These are cookies set by the website you are visiting. Only this site can read these cookies.

  • Third-party cookies

These are cookies that are set by a different website than the one you are currently visiting. An example of third-party cookies would be the Facebook "Like" button embedded on any other website.

  • Session cookies

Session cookies are only set for the duration of an online session. After closing the browser, they are deleted.

  • Persistent cookies

Such cookies remain stored until the lifetime set in the cookie has expired. After that they will be deleted.

  • Technically necessary cookies (Strictly necessary cookies)

These are all cookies that are technically required for the operation of a website and its functions.

  • Functional cookies

These cookies are used to increase the user-friendliness of a website. For example, the preferred font size can be set automatically when you visit a website again.

  • Statistics cookies (performance cookies)

Performance cookies aim to provide information about how users interact with the website. For example, which pages are viewed most frequently, or whether any error messages are being output from a page.

  • Marketing cookies (marketing cookies)

Such cookies are used to show users appropriate advertising based on their surfing behavior.

5. How do we use cookies on our website?

At Turtlback we are completely open and transparent about how we handle your data and what we use it for. The list below gives you a structured and comprehensive overview of how we use cookies on our website:

Technically necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. You can find an overview of these cookies here: List of technically necessary cookies

Statistics and marketing cookies

Statistical cookies help shop owners to understand how customers interact with websites by collecting and reporting information anonymously. Marketing cookies are used to track visitors across websites. The aim is to place advertising that is relevant and appealing to the individual user and is therefore more valuable to third-party advertisers. You can find an overview of these cookies here: List of statistical and marketing cookies

6. How can you set your cookie preferences?

When you visit our website for the first time, we will inform you about the use of cookies. In the information window you can click on "Individual cookie settings" and choose your individual settings.

Please note that you can adjust the settings of your browser so that you are informed about the cookie settings and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change the cookie settings. You can find these for the respective browsers under the following links:

  • Internet explorer:

https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

  • Firefox:

https://support.mozilla.org/de/kb/cookies-allow-and-reject

  • Chrome:

https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

  • Safari:

https://support.apple.com/en-us/guide/safari/sfri11471/mac

  • Opera:

https://help.opera.com/de/latest/web-preferences/#cookies

 

Please note that if cookies are not accepted, the functionality of our website may be restricted.

You can find more information about cookies in our privacy policy .

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If you have more questions or would like individual suppport, please contact us at any time. We will be more than happy to assist you:

  • Email: support@turtlback.com
  • Online: contact
  • Tel.: +49 (1525) 1838 425 / (Monday - Friday from 09:00 a.m. to 04:00 p.m.)